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Shipping Information

UPS Shipping Calculator
Frequently Asked Questions
(FAQ) about shipping
Rates for shipping to Canada
Rates for shipping Internationally


Shipping in the U.S.

Shipping Method

Order Amount

Shipping Cost

Super Saver Shipping (see details*)
$0 - 95.00 $9.95
$95.01 and up FREE
UPS Ground or First Class Mail or Priority Mail
All Orders $14.95
UPS 3rd Day Air All Orders $24.95
UPS 2nd Day Air or USPS Express Mail 2-Day All Orders $29.95
UPS Next Day Air or USPS Express Mail 1-Day (call for availability) Not all orders can ship Next Day. See below** $49.95

*Super Saver orders ship via USPS Priority Mail, but some lighter packages ship via First Class Mail. Super Saver orders ship each Saturday (all other shipping methods ship the same or next business day). For Super Saver orders you must place before Thurs 10:45 am Mountain Time (12:45 pm Eastern Time) to ship the following Saturday. See our Super Saver shipping table for more details.
**Next Day Air shipping is not available for all orders and shipping costs vary. See details on Next Day Air.


UPS Ground, 2nd Day Air and Next Day Air orders must be received by 10:45 a.m. Mountain Time (12:45 EST) on Monday - Friday to be processed that same day. Otherwise, your order will be processed by the next business day. Note not all orders can be shipped via Next Day Air.

Please indicate in the comments section at check-out if you wish to require a signature upon delivery. If you are frequently not at the shipping address, this may delay delivery of your shipment. However, it gives you the assurance of knowing when your order was delivered (in addition to our email confirmations of shipment). Also, please note that expedited orders may ship by USPS Express Mail at our discretion. If your shipping address does not receive deliveries from US Mail, please also provide a PO Box in the comments section at check-out.

Customers using Super Saver Shipping will be notified with a tracking number when their package ships. Super Saver orders are shipped via USPS Priority Mail (for most dresses and outfits over $75) or First Class Mail (for small accessory items). It may 1-2 weeks for delivery, depending on when you place your order, but will likely be earlier if you order Tues - Thurs (see Super Saver shipping table for more details).

For standard shipping (not Super Saver Shipping), please be aware that UPS does not transport on Saturday; therefore, "2nd Day Air" means 2 business days for delivery.

International orders follow the same shipping schedule as our Super Saver Shipping, taking up to 5 business days to process in addition to the estimated shipping time. For orders outside of the U.S., please select one of the INTERNATIONAL shipping options. Also, please be aware that, depending on your country's postal procedures, Customs charges and additional postage may apply.

Shipping in Canada:

Shipping Method

Delivery Time

Shipping Cost

INTERNATIONAL Global Priority 
Order will take 3-5 business days to process before shipping and has about a 2-3 week delivery estimate. $39.95 for all orders
INTERNATIONAL Global Express Order will take 3-5 business days to process before shipping and has a 5-10 business day delivery estimate. $49.95 for all orders

 Shipping outside the U.S. and Canada:

Shipping Method

Order Amount

Shipping Cost

INTERNATIONAL Global Priority
(order will take 3-5 business days to process before shipping and have about a 2-3 week delivery estimate)
$0 - 20.00 $54.95
$20.01 and up $59.95
INTERNATIONAL Global Express (order will take 3-5 business days to process before shipping and have a 5-10 business day delivery estimate) $0 - 20.00 $64.95
$20.01 and up $69.95


 

Frequently Asked Questions:

  • Does my order ship the same day I place it?

Yes, if your order will ship anywhere in the U.S. AND you  place it before 10:45 a.m. Mountain Time on a regular business day.  

No, if 1) you selected Super Saver Shipping, OR 2) you are shipping outside the U.S., OR 3) you placed your order after 10:45 a.m. Mountain Time (or after 12:45 pm EST), OR 4) if you placed your order on a holiday or on Saturday or Sunday.

  • Where is my order?  Do I get a confirmation of shipment?

You do get a confirmation of shipment and usually a tracking number within 24 hours after your order ships.  Please refer to your email correspondence from us.  You can use the tracking number we provide and search on www.google.com, which will link you to UPS.com or USPS.com and provide detailed departure and delivery information.

  • How long does UPS Ground (or any of the other UPS option) take to deliver my order to my door?

Please use the UPS shipping calculator to calculate an estimated delivery date.  This will take holidays and weekends into account.  Your order will ship from American Fork, Utah, 84003.  As a rule of thumb, shipping from Utah to the East Coast takes 5 business days when shipped via UPS Ground.

  • How long do orders to Canada take for delivery?  How about the United Kingdom or Australia?

International orders take us a little bit more time to process.  Please allow us up to 5 business days to process your order.  It will then take another 3-5 business days for Global Express, or another 6-10 business days for Global Priority.  If you are unsure your order will make it to you in time, please email for a delivery estimate.

  • How long will it take to get my order that is sent via Super Saver Shipping?

It will take 1 -2 weeks, depending on when you place your order.  See our Super Saver shipping table to know when your order will ship.

  • Can I ask for Super Saver Shipping, but then have it shipped faster if Super Saver Shipping is too slow?

Yes!  Just choose the preferred shipping method that will assure you order arrives on time (2nd Day Air, Ground, etc.).  Then, in the comments section at check-out, request that we consider Super Saver Shipping if the order will ship within one day (or two, or three--whatever your preference).  If we ship with Super Saver Shipping, we will subtract the difference from your total before charging your credit card.



Next Day Air - Restrictions

Not all orders qualify for Next Day Air shipping. Many of the products we offer will ship directly from the manufacturer. So, if your order includes items from 2-3 suppliers, we're duplicating the cost of shipping. We must pass that expense on to you or offer 2-Day or 3-Day shipping as the fastest option. If your order includes part numbers (SKUs) that start with any of the following letters, it is likely your order cannot be shipped Next Day Air: or G- or F- or UK-. If none of the items you order start with these letters, it is likely (but not definite) that your order DOES QUALIFY for Next Day Air shipping. Regardless of what you order, please email us at shipping1@shepherdscradle.com. We will be notified immediately by instant message and can reply quickest that way. Please indicate 1) the items you wish to order, 2) when you need your order received, 3) your phone number, and 4) your shipping address. We will respond by phone or reply to your email quickly.


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